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The future is now for PBC 911
Posted by : pbc.madler on Monday, June 30, 2008 - 08:15 PM
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Published June 8th, 2008
By John Johnston
Managing Editor, Boca Raton News
What do New York City and Los Angeles have in common with Palm Beach County?
“Beam me up Scotty” is about to become more of a reality as all three are on the cutting edge of developing the next generation of 911 emergency systems.
And in the Palm Beach County case, more than $10 million has been approved by the State E-911 Board to upgrade the county’s 911 system to an Internet Protocol (IP) based system. Three separate grants are involved said commissioners, requiring a total county match of $4.25 million that is available from existing non-ad-valorem 911 funds.
The Changes
What this means in real life could include the following:
A retailer calls 911 to report a robbery and submits the suspect’s photo via cell phone.
A deaf person sends a 911-text message reporting a fire.
Motorists traveling I-95 receive cell phone alerts warning of a hazardous materials spill, or a jackknifed 18-wheeler ahead.
Videos of a fast approaching storm can be sent to 911.
And in theory at least, not only could citizens communicate more completely and in a variety of new ways with 911, but 911 could in turn send that data, and in the same format, back out to the firemen police officers, and/or paramedics in the field.
And in real time.
Law Changed
The funding to be received by the county is part of $50 million statewide made available by the State E-91 I Board. The board was created in 2007 by the legislature when it modified 911 statutes requiring that all 911 fee collections be sent to, and distributed by, the newly created Florida E91 I Board.
Previously, 911 wireline fees were remitted directly by the providers to the counties and 911 wireless fees were distributed by the Florida Wireless Board. The new legislation also set carry forward limitations of unspent 911 revenues to 20 percent of collected revenues for capital projects, said commissioners.
Commissioners said the new Internet Protocol based 911 system would be able to receive emergency calls from text messaging devices or video, together with pictures from wireless telephones. “The lP based 911 system will provide increased reliability, flexibility and redundancy than the existing one,” said commissioners.
“Everyone is going to love this – except the perps,” said one 911 dispatcher.
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Stories
- Florida Requires Minimum Training for 911 Call-Takers
(Jul 21, 2010)
- 9-1-1 Your Public-Safety Life Line
(Mar 12, 2010)
- Palm Beach County Enhanced 9-1-1 System Prepares for the Future
(Oct 16, 2008)
- 9-1-1 System Chocking on NON-Emergency Calls
(Aug 06, 2008)
- The future is now for PBC 911
(Jun 30, 2008)
- National Public-Safety Telecommunicators Week
(Apr 12, 2007)
- 9-1-1 Education Materials for Kids
(Feb 13, 2006)
- 9-1-1 for the Deaf and Hearing Impaired
(Jun 13, 2005)
- 9-1-1: What You Need to Know About VoIP
(Feb 16, 2005)
- Technology Trips Over 911 Call
(Feb 04, 2005)
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